Introduced in 1990, the internet phone or the Voice over Internet Protocol (services) has brought a dramatic change in the way people and corporate communicate with each other. Yet we find a lot of people who do not use this facility. This could be either due to a bad experience with the VoIP or could be because of lack of understanding and knowledge about the product.
Most of the ‘bugs’ identified on this product during the initial stages have now been resolved. Some of them which remain are negligible and can be avoided if one is careful and understand the product well. When the internet phone was initially launched, there were complaints regarding the voice clarity, absence of service or support, contract requirements and lack of services of 911. But today, the clarity related issues are negligible if any and you would realize if you read the fine print that there are options without any contract too. The service of 911 is available but might get routed through another different system. It is however effective. The presence of so many towers of cell phones across the world has ensured that the service and signal is readily available.
Let us now look at some of the benefits of using the internet phone.
1. Expense: With the VoIP phone, one can easily reduce their monthly expense on phone by approximately 50%.
2. When you use VoIP, you will not be charged for long distance calls to other states in US, Canada and other territories. Additionally, the rates on international calls are also becoming cheaper every minute.
3. Planning your budget is now easy as there will not be any change in the bill amount every month.
4. With a standard service, you also get additional features like voice mail, receiving voice mail as an attachment on email, forwarding call options, calling 3-way, caller identification, etc.,
5. As the internet phone works over the broadband, you would be dispelling one bill every month and paying only one.
6. There are other services such as features of web conferences along with services to ring all or ring particular groups so that when someone places a call, a lot of phones ring making sure that the calls get answered.
7. If you want to make any change in the services or calls, you can do so online without holding the line with any company.
Now that we have looked at the various benefits of having the internet phone, what is it that you are waiting for to get this facility? The switch over from conventional dial up and phone services to VoIP, is not just a step towards the future but it also helps you to save money and time in the process.